We would be happy to show you available apartment that you are interested in.
We set the limit at 3 apartments per prospect. For each viewing after that it will cost an additional 2,000 yen per apartment.
6- How do I know where the apartment is located and how far it is from the nearest station?
apartment page contains a link to Google Maps, please use this link to
gain a better idea of the surrounding area. Most of our apartments are
a 5-10 minute walk from the nearest station.
7- How are viewings conducted?
A Tokyo Rent Manager will meet you at the designated station at a
designated time and from there proceed to take you to the
apartment.It's great way to get to know the neighborhood at the same
8- What times am I able to see the apartments?
try to schedule viewings at times suitable for you while still falling
within our office hours: Monday thru Saturday 9am-17pm.
is decided on a case by case basis, but yes, you can. Just make sure to
confirm with the Manager in charge first whether it's possible.
10- Can I reserve an apartment in advance or online?
We can accept reservations 1 month in advance prior to your desired
move-in date. If you would like to reserve an apartment, you are
requested to pay at least the non-cancelable security deposit in
advance. If you are interested in this option a Tokyo Rent Manager can
provide you with additional details by e-mail.
11- Can I cancel my online reservation and get my deposit back?
In principle, no. However, you can transfer your deposit over to certain other available apartments managed by Tokyo Rent
12- When can I move into an apartment? Can I move in over the weekend/ late night?
Please advise the Manager in charge of your desired move-in date so we
can make sure that cleaning/maintenance etc will be finished before
your move-in. Our office is open on Saturdays from 9am-5pm, so you can
come and sign the Lease Agreement and immediately move-in after.
Special arrangements can be made for those of you who will arrive after
13- I'm coming from overseas, can I move in on my arrival date?
Yes, but please be sure to advise the date to Manager in charge.
Typical required payment contains refundable security deposit (usually
1 - 2 months rent equivalent)+First month rent+15,000 Yen for Casualty
insurance. The Manager in charge will advise you the total along with
the payment breakdown in advance.
15- Why do I have to pay a Cleaning Fee?
This fee unfortunately can not be waived and therefore is required by
all customers. How hard you may try to clean your apartment,
professional cleaning is required for a next Tenant.
16- Why do I have to pay for Insurance?
Standard Housing insurance coverage is required by all tenants to have for the duration of their stay in the apartment.
17- When do I have to pay by?
Your Initial Payment should be paid before your move-in date. Your
Monthly Rent should be wired to the advised account by end of each
previous month. Please keep in mind that all wiring fees are the
18- Can I pay in cash? Credit card? Bank Transfer?
Yes, for the first initial payment Cash or Paypal payment is allowed,
however after the initial payment wiring to the advised bank account is
necessary. Unfortunately, monthly rent can not be paid by credit card
due to the Japanese regulation.
19- You have many special offers on your website; how do I know if I'm eligible for them?
The special offers offered on the site are for long term stay (at least 1 year) customers unless stated otherwise.
20- Which documents do I have to provide upon signing the Lease Agreement?
- your passport with proper visa
- alien registration card
- your bank account information (requested by the insurance company)
- certificates of employment issued by the companies you work for stating your salary or your last salary slip.
21- How can I get the key for the apartment?
The apartment key will be arranged by the Manager in charge and you
will usually receive it upon signing of the Lease Agreement.
22- I want to move-in with my family/friend; up to how many people can occupy a single room/apartment?
Usually the number of rooms in the apartment determine how many people
can stay. Typically, it is 1 to 1. however dual occupancy is possible
in most cases with an additional fee of 5,000 yen added to the monthly
23- Can I keep a pet?
Pets are accepted in some cases with a higher security deposit (2-3
months) with an additional fee of 5,000 yen added to the monthly rent.
Please advise the Manager in charge which kind of pet you have so they
can recommend suitable apartments.
24- Can I use my apartment as an office?
Yes, but please advise the Manager in charge of your requirements for
an office space so they can recommend suitable apartments.
25- Will I have to pay for the delivery or removal of furniture rented from Tokyo Rent?
Initial delivery of an item is free of charge.
If you decide to return the items before the completion of the Lease
Agreement, fee will be charged. The removal of furniture after your
vacating of the apartment is free of charge.
26- Is internet connection included?
Some of our apartments have internet connection included with the rent.
To see which apartments include this option, simply check the webpage
for the apartment you are interested in renting on our website.
27- Which Internet company should I use and how much will it cost? How long is the set up?
Tokyo Rent will advise you which company you should apply to based on
which building you have chosen to live in. Monthly fees depends on
which company you will use; Average costs are about 5,000 yen per
month. Internet set up and construction can fall between the time frame
of 2 weeks to 1 months. It's best to advise us if you're interested in
setting up internet after you've decided on an apartment so that we can
advise the best method of setup or which companies to contact if
28- Are utilities like gas, water and electricity included in the rent?
Some apartment rentals include partial or full utilities included in
the rent price. Please check the webpage for the apartment you are
interested in renting to confirm what is included.
29- How can I set up my utilities?
Tokyo Rent will advise you the appropriate phone numbers of all
necessary utilities companies or with service fee of 3,000 yen we will
arrange to open the utilities services and internet connection.
30- How much would I pay and how to pay every month for utilities?
Average total cost for gas, electricity and water is around
10,000-15,000 Yen/month, but of course the cost may vary according to
each individual usage. There are 2 methods available for you to be able
to simply pay you utilities bills:
1) Supply the electric, gas, and water companies with
your bank account information and when the bill is due the money will
automatically be deducted from your account.
2) If you would rather pay in person or if you are waiting to set up an
account, you can pay bills at a post office or convenience store. Hand
the clerk your bill and the amount due in cash and your payment will be
processed. You can pay in the same way at your utility companies´
(c) Tokyo Rent KK. 1999 - 2011
All rights reserved